Tickets

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TICKETS & PRICING:

General Admission 2-day Festival Pass: $139
General Admission Saturday Single Day Pass: $75
General Admission Sunday Single Day Pass: $75
VIP 2-day Festival Pass: $270

VIP Ticket includes:

  • - Entrance: Skip the GA line and enter through exclusive Fast-Track entry
  • - Exclusive Hospitality Area:
  • - Expanded bar options
    • - Upgraded VIP restrooms
    • - Direct un-obstructed view of the Main Stage performances
    • - VIP Area is strictly 21+

    TICKETS IN THE MAIL:

    If you have paid to have your Hard Summer Music Festival pass/passes shipped to you, you should expect to receive them approximately 2-4 weeks before the Festival. If you have not received your passes 2 weeks before the Festival, please contact the Customer Service department of the site where you purchased them.

    Fla.vor.us (Groove Tickets):

    General FAQ: http://support.flavorus.com/

    Flavorus Help Center: http://support.flavorus.com/customer/portal/emails/new

    Phone: 1.855.2. FLAVOR (1.855.235.2867)

    Ticketweb:

    General FAQ: https://www.hostedsupport.com/support/index.cfm?fuse=main.faq

    Help Desk: https://www.hostedsupport.com/support/index.cfm?C=1246

    Phone: 866.777.8932

    FREQUENTLY ASKED QUESTIONS: TICKETS & WILL-CALL

    I lost my credit card, what do I do?

    If you are picking your tickets up at will call you will need to present your original credit card in order to receive your tickets. If you are unable to provide the original credit card, we will accept a clear and legible photo/copy of the card itself.

    If your credit card was lost or stolen you may present any other official documentation verifying the original card number. This can be a banking statement with your transaction or a letter obtained at your local bank branch certifying the lost or stolen credit card number.

    Tickets will not be released to anyone without proper documentation or proof of purchase and will not be eligible for a refund.

    Someone else purchased my tickets, how can I pick them up at the festival?

    If someone else purchased the tickets for you, please present photocopies of both the purchaser�s credit card and government issued photo ID to pick up your ticket at the event. For security purposes we suggest you black out the first 8 digits of the credit card on the photo/copy.

    I will not be able to attend the show. Can I get a refund?

    Unfortunately, there is a NO REFUNDS POLICY. If you opted to have the tickets you purchased left at will call, we will allow another to pick up in your place as long as they can present the proper documentation. That person will need to have the original credit card used to purchase the tickets. If they cannot bring the original credit card, you must provide them with a photo/copy of the card and your government issued ID.

    My transaction failed, why was my account still charged?

    If your order was declined online, it could possibly be for following reasons:
    You may have entered an incorrect zip code that does not match the billing address of the credit card
    You may have entered an incorrect credit card number
    You may have entered and invalid or incorrect security code (CVV2)
    The card itself may be over its credit limit

    While we do void all failed transactions immediately, your bank may place a hold on this charge which will be released automatically when your bank reconciles the transaction.

    If you have a charge on your statement that has not been released after 3-5 business days please contact your bank.

Travel

Los Angeles International Airport (LAX)
Our city’s primary airport and the 3rd busiest in the nation, LAX is surrounded by plentiful hotel options in the community of Westchester. Complementary LAX Shuttles are available to Aviation Station to connect you to the Metro Green Line.
Distance to venue: 20 miles

Bob Hope/Burbank Airport (BUR)
The city’s secondary airport lies north of the venue in Burbank. The airport offers complementary shuttles to the North Hollywood station (Metro Red Line). However, you must reserve these free shuttle rides in advance.
Distance to venue: 15 miles

Long Beach Airport (LGB)
While the Metro Blue Line hosts multiple stops in Long Beach, the airport does not lie directly on this route. Passengers may require cab or bus fare to connect to the railway. Long Beach is a popular summertime destination known for its aquarium and beaches.
Distance to venue: 25 miles

John Wayne Airport, Orange County (SNA)
The John Wayne Airport in Santa Ana may be a difficult daily commute for those attending the festival, but if your travel plans include Disney or Knotts Berry Farm theme parks, this may be an option for you.
Distance to venue: 40 miles

LA / Ontario Airport, San Bernardino County (ONT)
Located east of Los Angeles, this airport is a favorite of business travelers on a budget. Commuters may fight traffic traveling from San Bernardino, so allow sufficient travel times if using this option.
Distance to venue: 40 miles

HOTELS
===========

Many downtown hotels are conveniently located near the Metro Red and Gold Lines offering quick access to Union Station and the venue.

Metro Plaza Hotel
Chinatown
711 N. Main Street
Los Angeles, CA 90012
(800) 223-2223

THE BONAVENTURE
Downtown LA
404 South Figueroa Street
Los Angeles, CA 90071
213-624-1000

BEST WESTERN DRAGON GATE INN
Chinatown
818 North Hill Street
Los Angeles, CA 90012
213-617-3077

THE KYOTO GRAND
Little Tokyo
120 South Los Angeles Street
Los Angeles, CA 90012
213-629-1200

MIYAKO INN
Little Tokyo
328 East 1st Street
Los Angeles, CA 90012
213-617-2000

O HOTEL
Downtown LA
819 S. Flower Street
Los Angeles, CA 90017
213-623-9904

JW MARRIOTT
Downtown LA
900 West Olympic Boulevard
Los Angeles, CA 90015
213-284-3862

MILLENNIUM BILTMORE HOTEL
Downtown LA
506 S Grand Ave
Los Angeles, CA 90014
213-624-1011

THE ROYAL PAGODA MOTEL
Chinatown
995 N. Broadway
Los Angeles, CA 90012
323-223-3381

Getting Here

BY TRAIN:

The Metro Train is THE BEST way to get to the show and it’s open extra late just for this event!

The Los Angeles County Metropolitan Transportation Authority (Metro) service is a convenient alternative for all HARD Summer ticketholders on both days of days of the festival.

METRO GOLD LINE: Attendees can take the Gold Line to the Chinatown Station (901 N Spring St, Los Angeles 90012) and then walk a short distance to the festival entrance.  

METRO RED, BLUE & EXPO LINES: Attendees can also take the Red Line, Blue Line or new Expo Line to Union Station, which is an 8 minute walk to the festival entrance.

Important times to note about the Metro:

Trains run every 12 minutes during the day and every 20 minutes after 7:00 PM
The last Northbound train to the Pasadena stations departs the Chinatown Station at 2:14 AM
The last Southbound train to Little Tokyo and the East L.A. stations departs the Chinatown Station at 2:05 AM and connects to the last Red Line train at Union Station at 2:12 AM

You can download the Metro Mobile App for free. It’s available for iPhone, iPad and Android.

BY BUS:

The Chinatown Station adjacent to the park is served by Metro Bus lines 81, 83 and 84. Please be sure to check http://www.metro.net/riding/maps/

Plan your best route using the Trip Planner at metro.net. A map showing Metro routes and parking locations is included below.

Why drive when you can ride!

BY CARPOOL:

Since there are multiple routes to L.A. State Historic Park by car, fans need to take note of directional signage and freeway message boards. The Los Angeles Department of Transportation and the Los Angeles Police Department will deploy throughout the area and will update freeway signage to help direct attendees to the venue as smoothly and efficiently as possible.

Carpooling is strongly encouraged. The small difference between three versus four people riding per car results in thousands of fewer vehicles on the road. This greatly streamlines traffic and parking, not to mention reducing harmful exhaust emissions and saving money on gas.

The L.A. State Historic Park does not have any parking on-site but there are several public parking lots nearby.

BY TAXI / LIMO:

Taxi/Limo Drop Off is located at the intersection of Alameda Street and Alpine Street in Chinatown.

Please continue to check back as we will continue to update this page with the most current information. Thank you.

Safety

The thirty-two grassy acres of the Los Angeles State Historic Park provide a safe, scenic place to dance and enjoy your favorite music.

As with any concert festival experience, patrons should be prepared for a variety of situations that could potentially affect you.

IMPORTANT INFORMATION:
· Remember to wear confortable shoes with flat soles suitable for outdoor walking.
· California summer nights are excellent for outdoor events, although it may cool down late in the evening. Dressing in comfortable layers is advised.
· Guests should drink water regularly to avoid dehydration and other heat afflictions. Bottled water may be purchased from a variety of locations inside the event.
· Strobing lights will be used. If you have sensitivity to strobe lights, please take any necessary precautions.
· Sound will be loud. Please protect your hearing by standing at a comfortable distance from each soundsystem and using earplugs where necessary.

GUIDELINES:

NO re-entry / Ins& Outs
NO Sitting on Designated Dance Floor Areas
NO Moshing, Crowd Surfing or Stage Diving
NO Unauthorized/Unlicensed Vendors Allowed
NO Unauthorized Solicitations, Handbills, etc

RESTRICTED ITEMS:
The following items are not permitted at the HARD Summer Music Festival. Additionally, we reserve the right to refuse entry to anyone. All persons and items subject to search upon entry.

NO Masks
NO Illegal Substances
NO Drugs or Drug Paraphernalia
NO Pets
NO Massagers
NO Laser Pointers
NO LED Gloves or LED Microlights used for Light Shows
NO Pacifiers or Dust Masks
NO Eyedrops
NO Glass, Cans, Cups or Coolers
NO Markers, Pens or Spray Paint
NO Large Chains or Spiked Jewelry
NO Stickers, Fliers, Banners or Posters
NO Balloons, Balls, Inflatable Balls or Frisbees
NO Tents, Large Umbrellas, Chairs or Blankets
NO Backpacks
NO Kandi bracelets / Kandi Necklaces
NO Camelbacks or Bota Bags
NO Large Purses or Bags (Anything over 10" x 10")
NO Stuffed Animals or Dolls (Including Plush Backpacks)
NO Open Packs of Cigarettes or Unsealed Tampons (Upon Entry)
NO Outside Food or Beverages (Including Alcohol and Candy)
NO Weapons of any kind (Includes Pocket Knives, Pepper Spray, Fireworks, etc.)
NO Professional Recording Equipment - Photo Video, or Audio (No Detachable Lenses, Tripods, Big Zooms or Commercial Use Rigs)
NO Video Cameras
NO Toy Weapons or Real Weapons of any kind

ACCEPTABLE ITEMS:

OK Small Bags & Purses (maximum 10"x10")
OK Non-Professional Flash/Still Cameras
OK Cell Phones
OK Hats
OK Lighters
OK Sealed packs of Cigarettes
OK Sealed Packs of Gum
OK Earplugs
OK Sealed Chapstick and lipgloss
OK Fanny Packs
OK Sunglasses

General Info

HARD Summer 2013

VENUE: The LOS ANGELES STATE HISTORIC PARK is thirty-two acres of protected grassy lawns and picture-perfect pathways, conveniently adjacent to historic Chinatown, Dodger Stadium and Union Station. Street Address: 1245 N. Spring St. Los Angeles, CA 90012.

ESSENTIAL INFO

MUST HAVE FOR ENTRY:

Your valid ticket
Your valid government issued ID - HARD Summer is an 18+ event
Good Vibes

Music is scheduled from 12pm-12am - 12 hours of the best electronic music from around the globe per day!

Open to adults ages 18 and up (must be 21 to consume alcohol).