Venue & Dates
NOS Events Center
689 S. E St
San Bernardino, CA 92408
Learn more about the location.
Friday: 4pm – 1am
Saturday: 4pm – 1am
Sunday: 3pm – 12am
Box Office / Will Call Hours:
Friday: 11am – 12am
Saturday: 3pm – 12am
Sunday: 2pm – 11pm
The festival will take place rain or shine. Please keep up-to-date on weather reports and plan your attire and preparations accordingly.
We have a zero-tolerance policy for drug use and possession. Police officers will be working inside and outside of the event, and all narcotics laws will be strictly enforced. Be responsible, and make smart choices.
Security & Entry
By purchasing a ticket, you agree to submit to a thorough, TSA-style search, including emptying your pockets and bags, having all of your items examined, a full pat-down, and possibly removing your shoes. We reserve the right to refuse entry to anyone.
Ages & ID
You must be 18+ to enter and 21+ for alcohol/VIP. Photo ID required.
ACCEPTABLE FORMS OF ID
- Any US government-issued driver’s license or ID card containing a photograph and date of birth
- US or foreign government-issued passport containing a photograph and date of birth
- Foreign government-issued driver’s license/ID with color photocopy of passport (Not valid for 21+ wristband. To purchase alcohol or enter VIP areas, a physical passport or US ID will be required.)
- Temporary DMV documents proving you are currently renewing a license—ONLY if accompanied by passport or expired license
- NO School ID
- NO Consular ID
- NO Birth certificate
- NO Expired ID of any kind
- NO Photocopy of any ID (except as noted)
- NO Temporary DMV license without passport or expired license
- NO Re-entry/ins & outs per day
- NO Camping
- NO Cash: HARD Summer is a cashless event. Credit, debit, Samsung Pay, Apple Pay, and Android Pay will be accepted.
- NO Refunds or exchanges
- NO Sitting on designated dancefloor areas
- NO Moshing, crowd-surfing or stage-diving
- NO Unauthorized/unlicensed vendors
- NO Unauthorized solicitations, handbills, sampling, giveaways, etc.
- YES Cell phones and portable chargers/external batteries
- YES Deodorant (must be sealed upon entry)
- YES Cigarettes (must be sealed upon entry) and lighters
- YES E-cigs/vapes are permitted (Refillable liquid chambers OK, must be empty upon entry. One bottle sealed/unopened E-liquid or E-juice will be permitted.)
- YES Disposable vapes will be permitted if they are sealed upon entry
- YES Earplugs
- YES Fanny packs
- YES Festival totems or decorated pool noodles—height 5 ft. or less, no solid poles, no metal more than 1″ in diameter (see Totem Guidelines)
- YES Flags/banners or handmade signs (no corporate/company-branded and no hard flagpoles)
- YES Glowsticks & glowing/illuminated costumes or jewelry
- YES Gum (must be sealed upon entry)
- YES Hula hoops—including LED hoops
- YES Hydration packs with no more than two main compartments and one smaller compartment—must be empty upon entry
- YES Inflatables (must be deflated upon entry)
- YES Juuls (one sealed Juul Pod OK at entry)
- YES LED pois & orbitals
- YES Lip balm, lipstick & gloss (must be sealed upon entry)
- YES Non-professional flash/still cameras, handheld video devices under 6″ (Sony Action Cam, GoPro, Polaroids, etc.)
- YES Personal misting fan, bottle must be no larger than 1.5L (empty upon arrival)
- YES Powder makeup (liquid makeup is prohibited)
- YES Physician-prescribed medication that is not expired (must show physician’s prescription and consult with a safety officer upon entry. Only bring the amount of medication needed for the duration of the festival. Prescription must match ID.)
- YES Rain ponchos and umbrellas measuring less than 10″ when collapsed
- YES Selfie sticks
- YES Small bags, single-compartment backpacks, plush backpacks, purses (maximum 12″x12″)
- YES Sunglasses & hats
- YES Sunscreen lotion (inspected upon entry)
- YES Tampons and pads (must be sealed at entry)
- YES Any water bottle, excluding glass bottles (must be empty upon entry)
- YES Wet wipes (must be sealed at entry)
- NO Aerosol products/cans
- NO Air horns
- NO Backpacks
- NO Balls or Frisbees
- NO Blankets
- NO Bota bags
- NO Costumes resembling law enforcement, life guards and/or first responders
- NO Drones, remote-controlled aircraft, toys
- NO Drugs or drug paraphernalia
- NO Eye drops (available inside festival at the general store)
- NO Gas masks
- NO Glass, cans, cups or coolers
- NO Helium balloons
- NO Illegal substances
- NO Large chains or spiked jewelry
- NO Large purses, bags or backpacks (over 12″×12″)
- NO Laser pointers
- NO LED gloves or LED microlights used for light shows
- NO Lightsabers
- NO Liquid makeup
- NO Markers, pens or spray paint
- NO Massagers
- NO Outside food or beverages (including alcohol and candy)
- NO Over-the-counter medication (available inside festival at general store or from a first aid station)
- NO Pacifiers
- NO Pets
- NO Professional photo, video, or audio recording equipment (no detachable lenses, tripods, big zooms or commercial-use rigs)
- NO Red-colored light-up wands, batons, or lightsabers
- NO Stickers, flyers
- NO Stuffed animals or dolls
- NO Unsealed tampons or pads (upon entry)
- NO Tents, large umbrellas or chairs
- NO Toy guns, water guns, slingshots
- NO Weapon or weapon accessories of any kind, real or fictional (including whips, lightsabers, pocket knives, pepper spray, fireworks, fake weapons/props, etc.)
- NO Wind chairs/sofas
Lost & Found
Interior Lost & Found Hours
Location | Next to the lagoon on “That Way”
Friday 7/29 | 4:00PM – 12:00AM
Saturday 7/30 | 4:00PM – 12:00AM
Sunday 7/31 | 3:00PM – 11:00PM
Exterior Lost & Found Hours
Location | Lot A, outside of main entrance near Box Office / Will Call
Friday 7/29 | 10:00PM – 2:00AM
Saturday 7/30 | 4:00PM – 2:00AM
Sunday 7/31 | 3:00PM – 1:00AM
Monday 8/1 | 11:00AM – 2:00PM
Headliners can check any onsite location to determine if their item has been turned in. Use the tool below to search for your missing item!
- Maximum height is 5 feet.
- Totems must be made from a lightweight material (e.g., foam, PVC / no solid metal).
- Collapsible/telescoping camera extenders that follow the above guidelines are OK (lightweight/hollow aluminum/polycarbonate).
- PVC, light wood or aluminum poles must be no thicker than 1 inch in diameter.
- Decorated pool noodles work great for easy entrance through security.
- Inflatables attached to totems must be deflated upon entry.
- Any item deemed dangerous will not be allowed.
- Totems promoting illegal activity or hate speech will not be permitted. Please keep it positive.