HARD Summer Music Festival is a fully accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the festival amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. For any accessibility-related questions please contact us and we will do our best to help you have an awesome experience.
Accessible Parking will be located near the VIP entrance off Arrowhead Ave.
Directions from the San Fernando Valley/Pasadena area: Driving southbound on I-215, exit Orange Show Rd., turn left on S. Waterman Ave. and then turn left on Central Ave and go across the Arrowhead intersection straight into ADA Parking.
Directions from the L.A./Riverside areas: Driving northbound on I-215, exit Waterman Ave., turn left on Central Ave. and go across the Arrowhead intersection straight into ADA Parking.
An accessible entrance will be located near the ADA parking. Look for the Access Center, where you can check in and receive your wristband for all accessible viewing platforms.
All accessibility-related inquiries can be answered at our Access Center, which will be located inside the venue. Additionally, this is the location for recharging wheelchair batteries and/or the other assistive technology requiring electrical recharging, as well as storing equipment.
This event takes place in a parking lot; the grounds are completely flat.
Service animals are the only animals allowed onto the festival grounds. Emotional support animals do not qualify as service animals.
HARD Summer provides an accessible viewing area for each stage. To gain access, please check in and pick up your wristband at the Access Center.
All public restroom areas, ATMs and concession stands are accessible to our patrons with disabilities. Please see your festival map for locations, or contact the nearest staff member for assistance.
Effective Communication Requests
To request audio describers for any performance, please contact us. Requests must be made no later than 14 days before the event to allow for sufficient processing time. To request ASL interpretation for any performance, as well as closed captioning, braille/large font print, guided tours, and/or other forms of effective communication, please contact us. Requests must be made no later than 30 days before the event to allow for sufficient processing time
If you have any questions, suggestions, or comments about accessibility at this or other Insomniac events, please contact us. We are committed to continually improving the festival experience for our Headliners with disabilities.
First aid locations are offered throughout the venue. Please refer to your festival map, or contact the nearest staff member. Festival event staff have been trained in proper emergency preparedness.